The story behind BEYOND FLUENCY

BEYOND FLUENCY의 시작 이야기

Sarah Ziegenfuss

Founder, Business English & Global Career Communication Coach

For nearly 15 years, I worked in Learning & Development and talent and recruiting programs at multinational technology companies, helping both professionals and those early-in-career navigate their careers and communicate effectively across cultures.

As a Korean adoptee raised in the United States, I've spent much of my life (1987-2025) navigating different cultures, identities, and perspectives. In 2025, I made the life-changing decision to relocate to South Korea—my birth country—to reconnect with my heritage and build a new chapter of my life.

Those experiences, both personal and professional, shaped the vision for BEYOND FLUENCY.

I created BEYOND FLUENCY because I believe success in a global workplace requires more than language proficiency. It requires the ability to communicate with confidence, build meaningful relationships, navigate cultural differences, and lead effectively across borders.

Today, I help professionals develop those skills so they can achieve their career goals and thrive in an increasingly connected world.

The story behind the founder and the journey that inspired BEYOND FLUENCY.

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Meet the Founder

  • Bachelor’s Degree, Art History & Anthropology | University of Delaware | Newark, DE, USA

  • 13+ years experience working at technology companies based in the United States | ServiceNow, Capital One (fintech), GoPuff

  • Global early-in-career / individual contributor-focused learning program development & management | 10 years experience

  • Corporate interview prep, resume review, and hiring | 10+ years experience

  • Leadership & people management experience | 8+ years experience

  • Recruiting experience | 9 years

  • TEFL certificate (120 hours) & TEFL Business English certificate (30 hours) | Acquired in September 2025